At Dickson Electric, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information that can identify you personally, including but not limited to:
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Name
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Email address
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Phone number
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Mailing address
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Any information you voluntarily provide through forms, inquiries, or service requests
Non-Personal Information
Information collected automatically when you interact with our website, including:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on our website
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Referral sources and website usage data
This information may be collected through cookies, analytics services, and similar technologies.
2. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and provide customer support
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Deliver and manage our services
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Improve our website, products, and customer experience
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Send service-related notifications and updates
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Send marketing and promotional communications when consent has been provided
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Facilitate SMS and other communication services for customers who opt in
3. Information Sharing and Disclosure
Dickson Electric, LLC does not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
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When required by law, legal process, or government request
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To protect our rights, property, or safety
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With trusted third-party service providers who assist in operating our business, website, or services, provided they agree to maintain the confidentiality and security of your information
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality.
You may disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights and Choices
You may contact us at any time to:
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Access the personal information we maintain about you
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Request corrections to inaccurate information
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Request deletion of your personal information, subject to applicable legal requirements
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Opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
8. SMS Communications
SMS Consent
By providing your phone number and opting in, you consent to receive text messages from Dickson Electric, LLC. These messages may be sent using automated technology and may include:
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Billing notifications
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Appointment reminders
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Dispatch notifications
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Job completion surveys
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Service-related updates
Consent to receive SMS messages is not a condition of purchasing goods or services.
Message Terms
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Message and data rates may apply.
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Message frequency may vary.
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Reply HELP for assistance or additional information.
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Reply STOP at any time to unsubscribe from future messages.
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Once you opt out, you will no longer receive SMS communications unless you opt in again.
How We Collect SMS Consent
Dickson Electric, LLC obtains SMS consent verbally from customers. Customers may opt in:
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In person at our physical location
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During a phone call initiated by the customer
When obtaining consent, customers are informed of the following:
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Message and data rates may apply.
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Message frequency may vary.
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Text HELP for assistance and STOP to unsubscribe at any time.
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Their phone number will not be shared with third parties for marketing or promotional purposes.
SMS Data Protection
SMS consent and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.
9. Changes to This Privacy Policy
Dickson Electric, LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with an updated effective date.
We encourage users to review this policy periodically to stay informed about how we protect their information.
10. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Dickson Electric, LLC
P.O. Box 778
Monroe, WA 98272
Email: Info@dicksonelectricllc.com
Phone: (360) 568-4572